Legal & Compliance

Cookie Policy

Effective since April 2026 · Jember Tourism E-Ticketing

Cookie Policy

This policy explains the use of cookies and similar tracking technologies on the Jember Tourism E-Ticketing platform (website and mobile application).

4.1 What is a Cookie?

Cookies are small text files stored on your device when accessing our website. Cookies help the platform remember your preferences, maintain login session security, and improve the overall user experience.

4.2 Types of Cookies We Use

Strictly Necessary

Strictly Necessary Cookies

Strictly Necessary

  • Required for the platform to function properly.
  • Keeps user login sessions active during navigation.
  • Stores temporary ticket shopping cart data.
  • Cannot be disabled as it is a core part of the platform function.
Functional

Functional Cookies

Functional

  • Remember user preferences such as language and display settings.
  • Allows personalization features based on usage history.
  • Can be disabled, but some features may not function optimally.
Analytics & Performance

Analytics & Performance Cookies

Analytics & Performance

  • Collect anonymous information about how users interact with the platform (pages visited, session duration, traffic source).
  • Used to improve platform performance and content.
  • May include third-party services like Google Analytics (data is anonymized before sending).
Security

Security Cookies

Security

  • Helps detect and prevent fraudulent activity, bots, or unauthorized access.
  • Verify user identity at the time of login and transaction.

4.3 Cookies on Mobile App

Our mobile application uses local storage mechanisms and session tokens that function similarly to cookies on the website, to maintain login sessions and user preferences.

4.4 Managing Cookies

You can manage or disable cookies through your browser settings. Guide for popular browsers:

Google Chrome Settings > Privacy & Security > Cookies
Mozilla Firefox Settings > Privacy & Security > Cookies and Site Data
Safari Preferences > Privacy > Manage Website Data
Microsoft Edge Settings > Cookies and Site Permissions

Please note that disabling strictly necessary cookies may disrupt the platform's core functions, including the login process and ticket purchases.

4.5 Cookie Consent

When you first access the platform, you will see a cookie notification banner. By continuing to use the platform, you agree to the use of cookies in accordance with this policy. Consent can be withdrawn at any time through browser settings or the Privacy Preferences menu on your account.

4.6 Changes to Cookie Policy

The cookie policy can be updated at any time. We will notify you of significant changes through the platform. The latest version of the policy is always available on the Policies & Privacy page on the website and application.

This document is published by Maverick Team — Politeknik Negeri Jember, in collaboration with Perhutani Jember. Effective since April 2026.

For questions: support@jembertourism.id

Other Documents

General Terms & Conditions
Personal Data Protection
Legal Information

© 2026 Jember Tourism E-Ticketing. All rights reserved.

3 sesi terselesaikan

Sesi Terakhir

Punya kendala lain?